AI CRM Tools

AI-driven CRM platforms are designed to optimize how businesses manage leads, track customer interactions, and close deals. These tools combine contact management, email automation, pipeline tracking, and real-time analytics into a unified dashboard, enabling teams to work more efficiently.

Leveraging artificial intelligence, they can suggest next-best actions, score leads, and forecast sales performance, helping businesses prioritize efforts and personalize communication. By automating repetitive tasks and offering deep visibility into customer behavior, AI CRMs empower teams to build stronger, more responsive relationships at scale.

Brevo
Total ratings: 5,642
Average score: 9.09

Brevo is an AI-powered CRM and marketing platform that helps businesses manage customer relationships, automate communications, and personalize campaigns. It uses AI to optimize email and SMS marketing, segment audiences, and track engagement. Brevo also integrates sales and support tools to deliver a unified, data-driven customer experience.

Capsule
Total ratings: 621
Average score: 9.24

Capsule CRM incorporates AI features, most notably its AI Content Assistant, which helps users generate personalized content suggestions for emails and social media posts, based on customer data and sales context. The AI Content Assistant analyzes previous interactions with the recipient and CRM data to suggest relevant email copy.

Pipedrive
Total ratings: 6,013
Average score: 8.78

An AI-powered CRM platform designed to help sales teams manage leads, track deals, and automate tasks. Its AI Sales Assistant provides insights, forecasts, and personalized recommendations to improve productivity and close rates. Pipedrive simplifies pipeline management and supports data-driven decision-making with real-time performance tracking and automation.

Zoho CRM
Total ratings: 10,697
Average score: 8.48

Zoho CRM is an AI-powered customer relationship management platform that helps businesses automate sales, marketing, and customer support. Its AI assistant, Zia, offers predictive analytics, sales forecasting, sentiment analysis, and workflow suggestions. Zoho CRM improves engagement and delivers actionable insights to boost customer satisfaction and revenue growth.

Clay
Total ratings: 161
Average score: 9.74

Clay.com is an AI-powered relationship management platform that helps professionals and teams build and maintain meaningful connections. It automatically gathers data from emails, calendars, and social networks to create rich contact profiles. Using AI, Clay delivers timely reminders and insights, enabling more personalized outreach and stronger relationship-building over time.

Outplay
Total ratings: 353
Average score: 9.07

Outplay is an AI-powered sales engagement platform that helps teams automate outreach across email, phone, LinkedIn, and SMS. It uses AI to personalize communication, optimize follow-ups, and suggest next-best actions. Outplay streamlines prospecting, improves productivity, and boosts conversion rates with real-time insights and multichannel workflow automation.

Microsoft Dynamics 365
Total ratings: 2,008
Average score: 7.95

Microsoft Dynamics 365 is an AI-powered CRM and ERP platform that helps businesses manage sales, customer service, and marketing. With built-in AI tools like Copilot, it provides real-time insights, predictive analytics, and process automation. Dynamics 365 enhances customer engagement, streamlines operations, and supports data-driven decision-making across departments.

Salesforce Einstein
Total ratings: 3
Average score: 8.0

Salesforce Einstein is an AI-powered CRM tool that provides predictive analytics and personalized recommendations for marketing and sales teams. It uses machine learning to analyze customer data, predict lead scoring, and automate personalized customer interactions. Einstein can help marketers improve customer engagement and drive more effective marketing campaigns.